Refund policy

Exchange Policy – HUNTERBULL

Last Updated: October 25, 2026

At HUNTERBULL, customer satisfaction is our priority. We are committed to delivering premium leather jackets, wallets, bags, cardholders and accessories with exceptional quality and craftsmanship.

While we currently do not offer returns or refunds, we provide a 15-day exchange policy to ensure our customers receive the right products with confidence.

1. Exchange Policy Details

We offer exchanges only – no returns for refunds or cash refunds.
Customers can request an exchange within 15 days of receiving their order.
Exchanges are available for sizing issues, incorrect products or manufacturing defects.
Exchange requests are subject to product inspection and approval.
Replacement products are subject to stock availability.

2. Eligibility for Exchange

To qualify for an exchange, the following conditions must be met:

The product must be unused, unworn and unwashed.
All original tags, labels and packaging must remain intact.
The product must be in its original condition.
Valid proof of purchase or an order number is required.
Clear product images may be requested for defective or incorrect items.

Products showing signs of use, damage caused by customers or alterations may not qualify for exchange.

3. How to Request an Exchange

Follow these simple steps to request an exchange:

Contact Us: Email hunterbulltrust@gmail.com within 15 days of receiving your order.
Share Details: Provide your order number, reason for exchange and product photographs if required.
Exchange Approval: Our support team will review your request and provide further instructions.
Send Your Product: Once approved, ship the item to the return address provided by our team using a reliable courier service.
Receive Your Exchange: After inspection and approval, your replacement product will be dispatched.

Exchange processing and delivery may take up to 15 days, depending on product availability and courier services.

4. Shipping Charges & Delivery

Exchange shipping charges may apply.
Courier charges will be communicated during the exchange approval process.
Delivery times depend on courier availability and destination.
Customers should securely package exchange items to prevent damage during transit.

Please note that courier services may not allow parcels to be opened before payment. Our 15-day exchange window gives customers time to inspect products after delivery.

5. Leather Product Information

HUNTERBULL products are designed to reflect premium craftsmanship and distinctive leather characteristics.

Please keep in mind:

Actual product colors may vary slightly due to lighting conditions and screen settings.
Natural leather may feature unique grain patterns, textures and subtle variations.
Minor natural leather variations are not necessarily manufacturing defects.
We recommend reviewing product descriptions and size guides carefully before ordering.

6. Important Terms & Conditions

No refunds or cash returns are offered.
Exchange requests submitted after 15 days may be declined.
Products must meet all exchange eligibility requirements.
HUNTERBULL reserves the right to decline requests that do not comply with this policy.
Exchange requests are subject to verification and product availability.

7. Contact HUNTERBULL

For exchange requests, order assistance or product-related questions, please contact our customer support team.

Brand: HUNTERBULL

Email: hunterbulltrust@gmail.com

Website: https://hunterbull.com

Location: Pakistan

Thank you for choosing HUNTERBULL – Crafted for Confidence, Designed to Last.